Home // Heather Johnstone

Heather Johnstone

Risk Advisor

Heather brings almost ten years of insurance experience to Iridium. Prior to Iridium she managed a Commercial Lines team at one of Canada’s largest insurance brokerages. Heather brings strong collaboration and customer service skills to our team.

We have an expectation at Enerplus for accuracy and timely service. We also require our Broker have legal & policy expertise and the technical resources to enable us to fully manage our portfolio of risk exposures. Iridium has not only delivered and exceeded our expectations in each category, they have also shown a commitment to my team and to our organization that goes far beyond the standard scope of services.

—Marley Drainville
Manager Risk Management,
Enerplus

Iridium’s knowledge of the international energy sector and our specific business strategy allows us to efficiently develop and continually manage our international operational risk profile. We can always count on the Iridium team to react promptly and professionally to any request, from minor insurance queries to exposure identification. Our experience with Iridium as a risk management partner has been positive and we look forward to our continuing working relationship in the future.

—Scott Budau CA
Chief Financial Officer,
Touchstone Exploration Inc.

The team at Iridium handled our significant pollution liability claim like the consummate professionals we’ve come to know them as. We felt supported throughout the entire process and knew Iridium always had our back. Whether it be in dealings with insurers, adjusters or third party experts, they advocated for us every step of the way. We are very grateful for their level of involvement and the ultimate settlements along the way.

—Graydon Glans
Chief Financial Officer,
Highwood Oil Company Ltd.

Fraser Surrey Docks is undertaking significant changes to our operations and we were looking for an expert who would work with us to address our evolving risk needs. Iridium’s understanding of our objectives, understanding of our industry and their risk-based consultative process was exactly what we needed. Iridium is incredibly responsive and they have become an invaluable member of our risk management team. The benefits to Fraser Surrey Docks in engaging a dynamic firm like Iridium continue to emerge and we would recommend them as a risk management partner to any of our West Coast peers.

—Leonard Cox
Chief Financial Officer,
Fraser Surrey Docks

I have to say that I am one happy customer. Iridium and NMB have delivered significant value to WesternZagros with the insurance policies that we have had in the past and the support with the claim, and now with a very competitive quote for insurance going forward. I pass on the gratitude of our entire executive team for this support, as I have to say that without your assistance I do not believe we would have achieved the success we have had recently at Sarqala.

—Greg Stevenson
Chief Financial Officer,
WesternZagros Resources Ltd.

As we approached our first renewal with Iridium, I was extremely impressed by the team’s operational technical expertise in helping us construct an insurance program most suitable for our risks and their ability to clearly and concisely explain everything as we went through the process. The Iridium team were able to negotiate a fair price for Battle River, in a tough market, and was always quick to respond to any questions we had. Our first renewal went much smoother than I ever could have expected, and we really enjoyed working with them.

—Lance Dunn
Chief Financial Officer,
Battle River Energy Ltd.

We engaged Iridium at the same time that we were completing a large asset acquisition and a corporate merger. In order to identify our exposures, the team at Iridium invested the time required to understand our existing business and the new acquisitions. In addition, they worked closely with our staff to compile the data requested by our insurance providers. Overall, I am extremely pleased with the exceptional level of service provided by Iridium and value them as a trusted business partner.

—Brent R, Bracken, CA
Sr. Vice President, Finance & CFO,
Caltex Resources Inc.

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