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Heather Johnstone

Risk Advisor

Heather brings almost ten years of insurance experience to Iridium. Prior to Iridium she managed a Commercial Lines team at one of Canada’s largest insurance brokerages. Heather brings strong collaboration and customer service skills to our team.

Since partnering with Iridium Risk Services, we have benefited greatly from their knowledge and enthusiasm to build an insurance program that addresses the unique exposures in our industry. The team at Iridium has been incredibly responsive and meticulous in providing advice and reviewing contracts. The attention to detail they have shown through the risk workshop process and on an ongoing basis is exactly what has made them stand out as a risk management partner to Fresnel (Vitruvi). As our company expands, we know we can rely on Iridium to provide continuous support and help our company achieve its goals.

—Allan Schaefer, Director of Finance, Vitruvi Software

Iridium conducted an in-depth review and analysis of our company’s operations and risk management processes. It was an incredible value-add to our business and gave us insights as to how we could make our insurance program more effective, in addition to enhancing our overall risk management process. The team at Iridium was knowledgeable, detail oriented, and timely in responding to all our requests and requirements. There is no doubt in my mind that Iridium’s expertise enabled us to achieve favorable terms on our renewal while also helping to simplify and clarify some of the coverages. Their ability to explain complex coverage considerations and policy wordings provided us with a strong confidence level with their recommendations. Overall, we are very satisfied with Iridium’s service, which we feel is tailored to our business and we are confident our risk management needs are being addressed by the team.

—Shaun Gawryliuk, Chief Financial Officer, Terracon Geotechnique Ltd.

The Iridium team is very enthusiastic, knowledgeable and professional, and consistently provides timely and relevant advice regarding insurance and risk management issues that are of importance to Propak. Iridium generated underwriter interest in our account through a strategic marketing exercise that resulted in policy coverage improvements alongside a reduction in premium. Iridium analyzed our insurance program and policies, identifying gaps in coverage and wording improvements and proposing and placing new policies, ultimately optimizing our insurance program. Propak is pleased to be working with such a talented and committed team at Iridium. I wish we had made the change years ago!

—Barry C. Taylor, CA
VP Finance and Administration,
Propak Systems Ltd.

We selected Iridium as our insurance partner as they provided a unique business and risk management focus that was aligned with our vision. Their team performed a comprehensive assessment of our insurance requirements utilizing a risk-assessment approach. Not only were we impressed with their initial assessment, but their ongoing service level, engagement and commitment has demonstrated to us that they are a valuable business partner. I would strongly recommend Iridium as a risk management partner.

—Stuart W. Jaggard
Chief Financial Officer,
Painted Pony Energy Ltd.

Iridium’s knowledge of the international energy sector and our specific business strategy allows us to efficiently develop and continually manage our international operational risk profile. We can always count on the Iridium team to react promptly and professionally to any request, from minor insurance queries to exposure identification. Our experience with Iridium as a risk management partner has been positive and we look forward to our continuing working relationship in the future.

—Scott Budau CA
Chief Financial Officer,
Touchstone Exploration Inc.

The Iridium approach to insurance and risk management is very inclusive, encouraging representation from across the business to fully understand the business risks and requirements. The Iridium team brings extensive oil and gas experience, together with useful benchmarking, market research and relationships with insurers that results in intelligent and cost effective risk solutions. Iridium are an important part of our business and we share similar corporate values as Calgary based, owner managed teams with significant pride of ownership and determination to succeed.

—David French
CFO and VP Finance,
Burgess Creek Exploration Inc.

“Enerflex is a complicated global account and I have been extremely impressed with the way that the team at Iridium has been able to dissect and understand our risks to ensure our policies are appropriate for our organization. There are a number of touch points around the globe and the team at Iridium has seamlessly coordinated our program. I am extremely pleased with the risk management focus of Iridium and the results that their unique approach has brought to our company.”

—Jeremy Weatherhead
Treasurer,
Enerflex Ltd.

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