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COVID-19 – A message from Iridium’s President & CEO

Iridium is here for our employees, our clients, and our community. We have built a Covid-19 action plan to help prevent the spread of this Global pandemic and to continue to provide the service our clients expect from our team.

To manage this risk, we are implementing the following operational changes until more updates from the Public Health Agency of Canada and Alberta Health Services are released:

Our employees will be working from home and they will continue providing the service our clients have come to know. Employees can be reached via email or phone during our standard business hours (8:00am-4:30pm, Monday to Friday).
Our office will not be open to the public. Please contact your service professional via telephone or email.
We are limiting all in-person meetings. If possible, we encourage meetings to be conducted via conference call or video call.
We have imposed the recommended 14-day self-isolation for any of our employees who have traveled outside the country, have been exposed to anyone diagnosed with COVID-19, or are experiencing any symptoms of the illness.
We encourage you to use Electronic Fund Transfers (EFTs) or bank wires for any account/premium payments due to potential mailing/receiving disruptions.
Our employees have been educated on safe hygiene practices both in and outside of our business.

By taking these precautions we hope to do our part in helping contain the spread of COVID-19 and protect the vulnerable and high-risk individuals within our community.

We are assessing new information on a daily basis. We believe Iridium and Navacord are well-prepared to manage through this pandemic and we remain confident in our ability to continue to support our valued clients.

Pandemics like Coronavirus do not represent traditional business risks, but regardless of this, many Canadian businesses will feel the impact of COVID-19 both directly and indirectly.

We recognize this is a unique situation and encourage everyone to approach it with sensitivity, understanding, and respect.

Through the last two companies I’ve been involved with, I have partnered with Iridium for the last 10+ years. They continue to impress me with their energy industry expertise and unique focus on managing the broad spectrum of enterprise risks that energy companies face. They currently provide Aureus with year-round prompt support and valuable risk advice integral to our fast-paced and geographically spread-out operations. Iridium has been a great advocate for Aureus in the insurance marketplace and has helped us navigate the challenges of our company’s growth, cost-effectively. They also routinely take time to meet and educate members of our team on insurance coverages and industry leading risk management practices. Aureus considers Iridium a valued risk management advisor and have integrated them into our team. We highly recommend them to any company.

—Ron Hozjan, VP Finance & CFO, Aureus Energy Services

We were impressed with the depth of research and analysis Iridium preformed in determining our operational exposures and regulatory insurance requirements. Iridium developed and executed an intelligent marketing strategy which resulted in a competitively priced insurance program that reflected our exposure needs. We now consider them to be our partner in risk management.

—Bruce Sherley
P.Eng, President,
Dundee Oil and Gas Ltd.

The Iridium team is very enthusiastic, knowledgeable and professional, and consistently provides timely and relevant advice regarding insurance and risk management issues that are of importance to Propak. Iridium generated underwriter interest in our account through a strategic marketing exercise that resulted in policy coverage improvements alongside a reduction in premium. Iridium analyzed our insurance program and policies, identifying gaps in coverage and wording improvements and proposing and placing new policies, ultimately optimizing our insurance program. Propak is pleased to be working with such a talented and committed team at Iridium. I wish we had made the change years ago!

—Barry C. Taylor, CA
VP Finance and Administration,
Propak Systems Ltd.

Iridium’s unique approach and in depth understanding for our business made for a thorough and seamless insurance placement. We can always rely on their guidance and exceptionally prompt responses. Iridium’s knowledge and strong service focus gives us confidence in knowing the job will get done right!

—Dave Hawkins, CA
Chief Executive Officer,
Groundforce geoDrilling Solutions Inc.

We engaged Iridium as Crescent Point’s risk management and insurance partner because they encouraged us to take a big-picture view on risk. Their collaborative and analytical approach enabled us to gain a better handle of our exposures and allowed us to put rigour around our many risk-improvement initiatives. Iridium impresses our team with their ability to develop intelligent risk solutions and they have more than delivered on their promise to be our strongest claims advocate. Without question, I would recommend Iridium as a risk management partner to anyone.

—Steve Downing
Manager. Risk and Treasury,
Crescent Point Energy Corp.

We had previously dealt with larger brokers exclusively, but in the past few years we were unhappy with the level of service we were receiving. Iridium routinely takes the time to meet with us to carefully review and address our evolving exposures. Iridium’s employees are very experienced and are well versed at explaining coverage nuances at an operational, executive and board level, which gives us confidence that we have appropriate insurance protection. Their knowledge of the marketplace is impressive, ensuring that we receive the most competitive terms available. With Iridium we believe that we receive excellent value and great service.

—Max Lof, MBA, CFA
Chief Financial Officer,
Surge Energy Inc.

We engaged Iridium at the same time that we were completing a large asset acquisition and a corporate merger. In order to identify our exposures, the team at Iridium invested the time required to understand our existing business and the new acquisitions. In addition, they worked closely with our staff to compile the data requested by our insurance providers. Overall, I am extremely pleased with the exceptional level of service provided by Iridium and value them as a trusted business partner.

—Brent R, Bracken, CA
Sr. Vice President, Finance & CFO,
Caltex Resources Inc.

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